Service Disruption To Be Minimal – MTN

MTN has said that service disruption will be minimal.

Service Disruption To Be Minimal - MTN

MTN Nigeria Communications Plc has clarified that only a small group of its enterprise customers will experience service disruptions.

Reacting to what it described as misleading media coverage relating to a notice sent to a select group of its enterprise customers about potential service disruptions, the Chief Executive Officer, MTN Nigeria, Karl Toriola, said that maintaining network stability and high levels of customer service remained a key priority for the company.

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Toriola said: “In line with MTN’s standard practice, this includes communicating to and informing customers of any potential disruptions in a timely manner, whether due to maintenance on the network, outages due to faults or other circumstances that may pose a risk, enabling them to plan appropriately and put in place business continuity measures.

“The notice in question was a routine notification to a small group of businesses affected by a specific challenge in very few specific locations. These notices are regularly distributed to partners and are not out of the ordinary.”

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The company said small, medium and large enterprises were integral to driving economic growth in the nation.

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Toriola said with the growth of digital solutions, it was becoming more necessary to have access to a secured and reliable connection.

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